Frequently Asked Questions FAQ

How to I make a return?
Contact Midnight Raven Studios with details about what and why you want to return and we will be happy to help you. midnightravencrystals@gmail.com

Will I be charged for return shipping?
Yes. The Midnight Raven will not be responsible for any return shipping fees.

How do I make an exchange?
Contact Midnight Raven Studios with details about what and why you want to exchange and we will be happy to help you. midnightravencrystals@gmail.com

Can I use more than one promo code on an order?
No, only one promo code is permitted per order unless otherwise clearly stated.

How do I apply a promo code to my purchase?
Type the promo code into the “promotions” box upon checkout

How do I use store credit?
Type your credit code you received from The Midnight Raven into the “gift certificate code” box upon checkout.